1. Inform us that you wish to use Medisave to pay for your outpatient treatment. The staff will then ask you for your NRIC/Passport. If you are paying for your family member, please also produce the patient’s NRIC/Passport.
2. The clinic may require information on how much Medisave is available for payment for the outpatient treatment. You will be able to obtain this information by logging in to my cpf Online Services – My Statement, with your SingPass.
3. You and the patient (if applicable) will then need to sign a Medisave Authorisation Form to allow CPF Board to use your Medisave to pay the outpatient treatment bill.
4. If your employer or insurer is paying for your outpatient treatment, please bring along your Letter of Guarantee or Employer Identity Pass (i.e. if the clinic already has an existing arrangement with your employer or insurer).
5. You can claim from MediShield Life by informing us that you are insured under the scheme and you wish to make a claim. The clinic will submit your claim to CPF Board.
